• Our charges for the replacement of the maid is one month salary
• Replacement period of the maid will be 06 months from the date of joining of the first maid with a maximum of 3 replacements but if for any reason the client wants to cancel the contract no refund will be made.
• During the 06 months of replacement time, if you wish to cancel the contract for any reason, the service charge/ recruitment fees paid to us will not be refunded.
• The amount paid to us at the time of joining is the recruitment charge/service charges of finding a maid for you. The salary of the maid starts from the day he or she starts working and needs to be paid on a monthly basis directly to the maid.
• The client undertakes to notify Maids In Minutes immediately upon agreeing to hire a candidate introduced by Maids In Minutes
• An invoice will be sent to the client upon commencement of employment and the placement fee is payable immediately on or before the date of joining of the candidate.
• Introductions are strictly confidential. If Maids In Minutes introduce a candidate that the client then introduces to a third part, who hires the candidate on either full time or part time, the client agrees to pay Maids In Minutes the placement charges.
• While every endeavour is made by Maids In Minutes to introduce satisfactory candidates to the client, it is the responsibility of the client to satisfy themselves of the suitability of an applicant before hiring them. If required the client may arrange medical examination of the candidate prior to hiring them. Maids In Minutes will assist and help wherever possible to facility the process.
• Prior to the placement of the maid, the client has to give us the 'job description' of the type of work the maid needs to do and the salary offered. The client cannot make the maid do anything outside the job description nor reduce the salary of the maid. If the maid leaves because the client asked her to do anything outside the job description or due to reduction of salary then Maids In Minutes will replace the maid and neither refund the placement charges paid by the client.
• In case you do not like the maid kindly give a notice of 15 days before you release the maid so that we can find a better quality maid for you. The maid which has been sent for replacement cannot be offered less salary than the first maid. Also the job description or work required to do by the maid cannot be changed by the client. In case you wish to release the maid or the maid leaves the job and you wish to replacement, you need to clear the salary dues of the previous maid before a replacement is sent. In case the salary of the previous maid is not cleared, we will not be sending a replacement.
• In case the maid is absent because she is unwell/ family emergency, no replacement will be given if the maid promises to join back as soon she is health/ fit for work. In case the maid does not join back within 10 days, you can ask us for replacement.
• We strongly suggest that the client does a police verification for the maid. This ensures that the maid is free of any criminal charges in the past. At any given point of time if there is any given point of time there is any crime done by the candidate (civil or criminal), Maids In Minutes would not be responsible for the same.
• Since the salary expectation of maid keep changing it might not be possible to find a maid in the same salary as your previous maid in case of replacement. No refund claims will be entertained if you cannot revise your salary budget according to on-going market rate. However we will try it level best to try and find a new maid in same salary.
• If the maid asks for his/her salary in advance, it is entirely the client's decision to give him/ her advance salary. In case the maid leaves and you have paid excess salary to him/ her, Maids In Minutes will not be responsible to retrieve/refund thesame.
• If the invoices are settled and due to any reason the candidate resigns then a free replacement will be provided as mentioned above. Usually the time taken for the replacement is 15 days but it may vary depending on the availability . In case of an unlikely event of we not able to give you a replacement within 15 days and you want to cancel the contract, a credit note Mill be issued of the entire amount that you paid to us which you can use for any Maids In Minutes services in the future.
• The client will check the bags, purse or any other thing that the maid is carrying before the maid enters the home and before the maid leaves the home.
• The client agrees that he maid will be not be to rtumed, harmed mentally or physically. Also the client cannot increase the work or reduce the salary of the maid other than what was discussed during the interview. If the maid leaves due to any such reason, Maids In Minutes will not replace the maid and neither refund the replacement charges paid by the client.
• Maids In Minutes will not be responsible to pay/ reimburse the cost of the medical expense in case the maid falls sicks. We highly recommend that you purchase a medical insurance for the maid. We can facilitate the medical insurance which costs Rs.1500 per annum per maid.
• The salary of the maid needs to be maid on time every month. In case the maid leaves because you delay in paying the salary, we will not be giving a replacement for the maid.
• In case you shift yours house and the same maid cannot continue in the new location, replacement of the maid will not be provided.
• Maids In Minutes Will not be responsible if you choose to give any advance salary or goods to the domestic help
• The payment has to be made in favour of 'Rajkumar Lalji Maurya'
• All solicitation are subjected to Mumbai jurisdiction only.

When you hire maid or any other candidate from Maids In Minutes, it is understood that you have agreed upon the above mentioned terms even if you have not signed this document.